Help Desk (Tech Help)
CATEGORIES
To setup the Tech Help categories and subcategories:
- Click on Categories.
- Click on Add Category.
- Enter in the category title.
- Enter in a description (optional).
- Type in at least one subcategory.
- Hit Enter Info.
To edit a category or subcategory:
- Click on Categories.
- Click on the Category.
- Make your edits - to resort the order of the sub cats, type in the sort #.
- Hit Save.
To delete a category and its subcategories:
- Follow the steps for editing a category.
- Select the checkbox at the end of the form 'To delete category and subcat...'
- Hit Save.
- Categories
- Create Tech Help
- Problems
- Reports
- Rooms
- Staff Passwords
- Staff Technicians
- Vehicles
- Show All
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