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Form Creator

COMMONLY ASKED QUESTIONS

Q: How can I allow other administrators to access a form I have created?

A: There are 3 options to giving other administrators access to form data.

Option 1: Grant access to a particular form. You will want to go into Form Creator, Edit Form.  You will see below the name of the form is your name and next to that you have three choices: add others, duplicate, and test.  Select add others and you will have the option to add three other administrators to a specific form.  Hit Save.

Option 2: Location-based rights. If you'd like a site admin restricted to a particular location to have access to all forms in that location, their rights should be set to All Forms (location limited) via Edit Administrators.

Option 3: Forms Master. If you'd like a site admin to have access to ALL forms in the Form Creator, their rights should be set to All Forms (no restrictions) via Edit Administrators.

Q: Why aren't other administrators seeing the forms I setup?

A: If the creator of the form would like another administrator to be able to edit and view their form, they would need to add them as an owner under the 'add others' link. See above for steps to add administrators. You can also grant more form rights via the options above.

Q: When a submitter clicks on the View Submission link to review their details, why are they getting the following message - Sorry, this URL is no longer valid

A: Once 5 minutes has elapsed, the message will appear due to security measures. The View Submission link will display the details within the 5 minute timeframe.



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