A: If you copy and paste content from Microsoft Word or another program, either paste the content into Notepad first and then into the page text area OR paste into the page text area and click on the Remove Microsoft Word Formatting button (located on the 1st row of the RTE toolbar). This will remove any bad HTML coding that is causing issues with the editor.

Q: I uploaded an image and it's not displaying properly.

A: Check to make sure there are no spaces or symbols (* for example) in the file name. These can sometimes affect the image upload process. For example, a good image file name would be fieldtrip.jpg 

You should also make sure that the image is in RGB format (NOT CMYK).

Q: I tried uploading an image to the Image Gallery and am receiving an error message Error - Process Aborting Your file is too big.

A: If you're trying to upload an image directly off of a digital camera, it's probably over the 2.5 MB size limit. Use a photo editor such as Photoshop or Kodak Easyshare to size the image down before trying to upload to the Image Gallery.

Q: I embedded a hyperlink and it's displaying a Page-Not-Found message.

A: If linking to an external page, check to make sure http:// is included at the beginning of the URL. For example, http://www.google.com as opposed to www.google.com